ProMedica Senior Care

Very Good.

Staff is caring, friendly and sociable helpful with my sister's care. We love them! Compassion and care and your excellent.

During my visit, I observed the residents enjoying an event honoring Veterans. The residents were extremely happy and the staff were very caring and attentive. This community understands the specific needs of dementia patients. They help keep the residents engaged and well taken care of in every aspect.

As a memory care and dementia nurse, this place is a wonderful and supportive environment for dementia patients. It fosters and accomplishes the creative and complex mindset of residents. Arden courts is great.

Arden Courts does a wonderful job providing education to families and community partners. I have attended several presentations that have furthered my understanding of Dementia. They really make an effort to bring awareness to the struggles for the patients and the caregivers.

Arden Courts delivers high-quality, person-centered care. The staff is knowledgeable, patient, and consistent in supporting residents with dignity. The environment is secure, well-designed, and promotes comfort and engagement.

Arden Courts has been wonderful for our family. The staff is kind and patient, and the environment is safe and welcoming. My loved one is happier and more at ease. I am very happy to have chosen this community to care for my loved one.

Arden Courts has been wonderful for my loved one. The staff is kind, patient, and truly understands residents’ needs. The environment is safe, welcoming, and thoughtfully designed, and my loved one is noticeably happier and more relaxed. I am grateful for the excellent care and communication.

I’m a hospice nurse who stops by this memory care community twice a week, and honestly, I just love it here. Every time I walk in, it feels warm and welcoming—like people genuinely want to be here, staff and residents both. The team is incredible. They talk to residents with so much patience and kindness, and you can tell they really know and care about each person. I see a lot of different care settings in my work, and this one truly stands out. The staff work together, support each other, and always put the residents first. And the residents… they’re the best part of my week. I’ve gotten to know so many of them, and they always manage to make me smile. There’s a real sense of community here, and it shows in the little day-to-day moments. Families should feel really good about choosing this place. Their loved ones are not only well cared for—they’re surrounded by people who truly care about them. I feel lucky to be part of the team that supports them.

This assisted living community has been wonderful for my mom. The staff is caring, attentive, and always friendly. The building is clean and welcoming, and she loves the activities and social atmosphere. Communication is excellent, and I feel completely at ease knowing she’s in good hands. Highly recommend!

I recently visited my grandmother at Arden Courts. The staff are so sweet to my grandmother and have really taken the time to get to know her. I know she is being well cared for and is safe. My family is very pleased with the community.

It is very early for us, but what we have seen it has been very good. I would recommend to others.

This place has good energy and the team seems really dedicated. The community smells good and programming is great! Overall, Springhouse is the perfect place to stay social with a supportive environment

Just visited a family member at Springhouse. Decorated beautifully for the holiday so inviting and staff so welcoming. Would highly recommend anyone looking for assisted living in the pikesville area!

[name removed] and his team were so welcoming to my group. Everyone was so friendly. I look forward to coming back and would highly recommend a visit to see all that they offer . Definitely worth a trip to meet [name removed] and his team!

As someone who works in the healthcare industry, I am a champion in advocating for families and seniors! When families ask me about communities that are best for their loved one with dementia. The first thing I ask is, “have you looked at Arden Courts?” I recommend what I feel and know to offer the best presentation and care for residents living with dementia. The reason is very simple, I would want someone to do the same for my family.

My wife and I are currently looking for a facility for my father who was recently diagnosed with Lewy body dementia. When we arrived at Arden Courts in Bingham Farms, we were warmly greeted by many staff members and [name removed], our primary contact, was especially courteous and extremely knowledgeable. She made absolutely sure that all our questions and concerns were addressed and then gave us a comprehensive walk thru of the facility. We are very confident in every aspect of Arden Courts and will be a likely consideration. Thank you.

I was able to see my mother for first time since she was admitted and her memory had worsened. The Family Thanksgiving Event was managed with kindness, love, quality and efficiency. Every staff member went out of his or her way to connect with my mom by name and let her know she was loved. It was a lovely day I will always remember.

My mom started living here over a year ago. I cannot imagine a more caring community of caregivers and residents. The medical team is outstanding and take great care of my mom. The entire staff is conscientious and dedicated to creating and maintaining a comfortable, engaging, highly social space for all residents, regardless of gender and medical condition. Activities are highly engaging and range from bingo, to art and music, to movies. The food is great, too. And the people couldn’t be more welcoming. I often visit with my daughter (6), who LOVES the place and loves visiting grandma and the other residents and staff there, several of whom we’ve grown to know and love. When I visit with my father, they always offer him a meal so he can eat with my mom. The space is lovely and always clean. There is a beautiful courtyard with a gazebo that’s great for family lunch visits. I’m so grateful to the people at Auberge for giving my mom a place to live with dignity and friendship.

My mom has been at The Auberge for 7 months now and I couldn't be happier. From my first meeting with Brenda, to continuous communication with Apollo, and Linsey, they have provided an open, transparent and communicative environment that puts my mind at ease. The staff is empathetic, supportive and they really seem to care about mom. When I go to visit, they shares stories of how mom is doing, and they take the time to listen on the days I am struggling. The new Nobi fall detection lights are an added level of comfort that mom won't be on the floor for hours like she was at the last place. If you have a loved one with dementia and are looking for a place where they will be well cared for, I highly recommend The Auberge.